An incident occurred today between approximately 10:00 AM and 12:00 PM PST that has now been fully resolved.
During this window, a critical change to our backup infrastructure caused intermittent connectivity issues for texting clients. Affected clients experienced delayed reconnections, which resulted in some users being temporarily unable to send or receive messages. Other users may have experienced degraded performance but maintained partial functionality.
The root cause has been identified and addressed. All SMS services are now operating normally. We will continue to monitor the situation to ensure stability.
We apologize for any disruption this may have caused.
